Privacy Policy

Koec ("we," "us," or "our") operates the website koecbeautyco.com. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website or make a purchase.

By using our website, you agree to the collection and use of information in accordance with this policy.

Information We Collect

We collect information that you provide directly to us and information that is gathered automatically when you interact with our website.

Information you provide:

• Name, email address, and billing/shipping address when you place an order.
• Payment information (processed securely through third-party payment processors; we do not store credit card details).
• Any information you voluntarily provide when contacting our support team.

Information collected automatically:

• Browser type, IP address, operating system, and device information.
• Pages visited, time spent on pages, and referring URLs.
• Cookies and similar tracking technologies (see "Cookies" section below).

How We Use Your Information

We use the information we collect for the following purposes:

• To process and fulfill your orders, including shipping and payment processing.
• To communicate with you regarding your orders, inquiries, and customer support requests.
• To improve our website, products, and customer experience.
• To send promotional communications (only with your consent; you may opt out at any time).
• To detect and prevent fraud or unauthorized activity.
• To comply with legal obligations.

Cookies

Our website uses cookies and similar technologies to enhance your browsing experience. Cookies are small data files stored on your device. We use the following types of cookies:

• Essential cookies: Required for the website to function properly (e.g., shopping cart, secure checkout).
• Analytics cookies: Help us understand how visitors interact with our website so we can improve performance and content.
• Marketing cookies: Used to deliver relevant advertisements and track the effectiveness of marketing campaigns.

You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect website functionality.

Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Payment processors: We share necessary transaction data with secure third-party payment providers to process your payments.
• Shipping carriers: We share your shipping details with carriers to deliver your orders.
• Service providers: We may share data with trusted third-party services that assist us in operating our website, conducting business, or serving you (e.g., email platforms, analytics tools), provided they agree to keep your information confidential.
• Legal requirements: We may disclose your information if required by law, regulation, or legal process.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. Order data is retained to comply with legal, accounting, and reporting obligations.

Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• The right to access the personal information we hold about you.
• The right to request correction of inaccurate or incomplete data.
• The right to request deletion of your personal data.
• The right to withdraw consent for marketing communications at any time.
• The right to request data portability.

To exercise any of these rights, please contact us at koecbeautycare@gmail.com.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing any personal information.

Children's Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected data from a minor, we will take steps to delete it promptly.

Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with a revised "Last updated" date. We encourage you to review this policy periodically.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:
Email: koecbeautycare@gmail.com
Website: koecbeautyco.com